Refund and Returns Policy

At Pro Golf Mastery, your satisfaction is our top priority. If you’re not completely happy with your purchase, our returns and refund policy is designed to ensure a smooth and stress-free experience. 

Return Eligibility 

• Timeframe: You may return items within 30 days of the delivery date for a refund or exchange. 

• Condition: Items must be unused, in original condition, and returned with all packaging, tags, and accessories intact. 

• Non-Returnable Items: 

• Used or damaged golf equipment showing signs of wear 

• Digital products (downloads, e-books, or gift cards) 

• Clearance or final-sale items 

How to Return an Item 

1. Initiate a Return: Contact us at contact@progolfmastery.com with your order number and reason for return. 

2. Receive Instructions: We’ll provide return authorization and clear instructions. In some cases, a prepaid return label may be issued. 

3. Ship Your Return: Securely package the item(s) in their original packaging. Always keep a tracking number when shipping your return. 

Refund Process 

• Processing Time: Once we receive and inspect your return, refunds are processed within 5 business days and credited to your original payment method. 

• Shipping Costs: Original shipping fees are non-refundable. If return shipping is required, the cost may be deducted from your refund unless the return is due to our error. 

Exchanges 

• Requesting an Exchange: Follow the same return process and place a new order for your desired item. 

• Availability: Exchanges are subject to stock availability. If the requested item is unavailable, a refund will be issued instead. 

Issues with Your Return 

If you experience any issues—such as receiving damaged items, missing parts, or delays—please contact us at contact@progolfmastery.com. Our customer support team will work quickly to resolve the issue.